Our Privacy Policy

Quick Version

 

We’ll keep it simple:

    •    We only collect the information we need to run our expeditions and communicate with you.

    •    We never sell your data — ever.

    •    You control what you share, how it’s used, and can update or delete it at any time.

 

You can contact us anytime at hello@wildaxisexpeditions.com about your data or privacy.

 

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Who We Are

 

Wild Axis Expeditions Ltd is a UK-registered company that designs and delivers small-group adventure travel experiences worldwide.

 

Registered Company Name: Wild Axis Expeditions Ltd

Registered Office: Unit 3A, 34–35 Hatton Garden, London, EC1N 8DX, United Kingdom

Email: hello@wildaxisexpeditions.com

 

We act as a data controller under the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).

 

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Information We Collect

 

We collect personal data in a few different ways:

 

Information You Provide Directly

 

When you make a booking, enquiry, or sign up for our newsletter, we may collect:

    •    Identity details: name, date of birth, gender (if required for travel arrangements)

    •    Contact details: email address, phone number, postal address

    •    Travel details: trip preferences, dietary or medical info (for expedition safety)

    •    Payment details: processed securely by WeTravel — we do not store card information

    •    Marketing preferences: your choices for receiving updates or offers

 

Information We Collect Automatically

 

When you visit our site, we may collect:

    •    IP address, browser type, device type, pages visited, and duration of visit (via cookies and analytics tools)

 

For details, see our Cookie Policy.

 

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How We Use Your Information

 

We process your data only when it’s necessary — usually for one of these reasons:

 

1. To Deliver Your Expedition or Enquiry

    •    Create and manage bookings

    •    Communicate trip details, logistics, and updates

    •    Coordinate with local partners and guides

    •    Provide customer service and safety support

 

2. To Improve Your Experience

    •    Analyse website performance and user behaviour

    •    Enhance and tailor our products and marketing

 

3. To Keep You Informed (with Consent)

    •    Send newsletters, expedition updates, or special offers

You can opt out of marketing communications anytime.

 

4. To Meet Legal or Safety Obligations

    •    Maintain financial records and comply with regulations

    •    Ensure participant safety on expeditions

 

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Who We Share Data With

 

We only share your personal information when it’s essential to deliver our services. This may include:

    •    Local operators and guides working on your expedition

    •    WeTravel, our secure booking and payment platform

    •    Email and analytics tools (such as Google Analytics or Meta) to manage marketing and site performance

    •    Regulatory bodies if required by law

 

All third parties are contractually bound to protect your data and use it only as instructed.

 

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International Data Transfers

 

Because we operate globally, some data may be transferred outside the UK or EEA. When we do, we ensure adequate safeguards — such as standard contractual clauses — are in place to keep your information protected.

 

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Data Retention

 

We only keep your personal information for as long as necessary:

    •    Booking and travel data: up to 7 years (for accounting and legal compliance)

    •    Marketing data: until you unsubscribe or withdraw consent

 

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Your Rights

 

Under UK and EU GDPR, you have the right to:

    •    Access the personal data we hold about you

    •    Request correction or deletion of your data

    •    Withdraw consent for marketing at any time

    •    Request transfer (portability) of your data

    •    Lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local EU data authority

 

To exercise any rights, email hello@wildaxisexpeditions.com.

 

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Children

 

Our services are not directed to individuals under 18, and we do not knowingly collect their data except where they are part of a booking made by an adult.

 

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Security

 

We take data protection seriously. Your personal data is stored on secure servers, encrypted where appropriate, and only accessible by authorised personnel.

 

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Links to Other Websites

 

Our website may contain links to other sites, including partners or affiliates. We are not responsible for their privacy practices, so please review their policies before providing personal data.

 

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Changes to This Policy

 

We may update this policy periodically to reflect operational, legal, or regulatory changes. Updates will appear on this page with a new “Last Updated” date.

 

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Contact Us

 

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data:

 

📧 hello@wildaxisexpeditions.com

📍 Wild Axis Expeditions Ltd

🏢 Unit 3A, 34–35 Hatton Garden, London, EC1N 8DX, United Kingdom